22-27_ARENA_AUTUMN2015_Arena_A5 10/08/2015 11:51 Page 2 Legal Plus Double satisfaction for James Morrisons worker James Parsons always recommends FirstCall to union members, so when he had an accident at work in May last year he knew exactly what to do. James, an ambient warehouse operative from Maidstone in Kent, fell injuring the base of his spine and aggravated an old back injury when his boot got trapped under a pallet. “The area we use to store the cellophane for wrapping was full of pallets so I had to squeeze through them to get to it,” said the 49 year-old. “My boot got caught and I fell. “I thought I had just bruised my lower back but it turned out to be tissue damage around the vertebrae. I called FirstCall within the hour.” 22 arena – looking after you and your family James needed two operations and courses of hydrotherapy, physiotherapy and pilates to help his recovery. “I already knew about FirstCall from a previous claim when I broke my leg at work four years ago. The service was great then and it’s still great now. “I tell all the members at work, ‘you’re in the union to protect yourself and that includes your health and safety’. If you’ve had a accident and you’re not to blame use your union membership and call FirstCall. “People don’t like to claim because they worry about upsetting management, but if you’re injured the union solicitors will get you justice.”