To view this page ensure that Adobe Flash Player version 11.1.0 or greater is installed.

22-27_ARENA_WINTER2015_Arena_A5 30/10/2015 09:38 Page 2 Legal Plus Priceless help for Francis Francis Nicholson’s FirstCall card came in handy last year when he suffered a severe head injury in an accident at work. Usdaw’s expert solicitors took up his case and a year later won him £12,800. The accident happened in July 2014 when the factory operative was lifting and moving a pallet of trays using a forklift truck at Karro Foods. The trays had been badly stacked causing some of them to fall and hit Francis on the head knocking his helmet off and leaving him permanently scarred. 22 arena – looking after you and your family “I’d read the stories in arena and already had the FirstCall card to hand at home so I knew the number to ring,” said the 51 year-old from Malton in Yorkshire. “I was expecting to have to wait a while for someone to call me back so I was amazed when the phone rang just a couple of minutes later. “The FirstCall service was brilliant, I can’t fault it. The solicitors took care of me every step of the way. “Being in the union is the best insurance you’ll ever have, your Usdaw membership is priceless.”